Sirina — Platform Guide · คู่มือสำหรับเจ้าของที่พัก
For property owners
SIRINA · สิรินา

Platform Guide

คู่มือสำหรับเจ้าของที่พัก

How to log in, what each part of your dashboard does, what to check before launch, and how to run Sirina day to day.

Northflow Technologies AS · sirina.northflow.no
Section 1

Logging In

เข้าสู่ระบบ
  1. Go to sirina.northflow.no/auth/signin
  2. Enter your email and password
  3. You'll land on your property dashboard. Switch language any time with the EN/ไทย toggle (top right).
Section 2

Dashboard Overview

ภาพรวมแดชบอร์ด
  • Overview — today's check-ins/outs, occupancy, revenue, and your direct-booking commission savings.
  • Bookings — every reservation, its status, and payment.
  • Rooms — room types, rates, and live inventory status.
  • Guests — guest profiles, VIP tiers, stay history.
  • Channels — Booking.com / Agoda sync.
  • Website — edit your public site.
  • Messages — guest LINE / email conversations.
  • ตม.30 / Compliance — today's required filings, one-click prepared.
  • Analytics — occupancy, ADR, RevPAR, booking sources, rate suggestions.
  • Settings — property details, staff, PromptPay, LINE.
Section 3

Before Launch Checklist

เช็คลิสต์ก่อนเปิดตัว
  • All room types created with correct names, descriptions, and photos
  • Rates set for each room type (base rate + high season)
  • Property description accurate (Thai + English)
  • Contact information correct
  • PromptPay ID set in Settings → Payments
  • LINE Official Account connected (Settings → LINE)
  • Website preview looks good (click “View site” in the top bar)
  • Test booking made and visible in the dashboard
  • Staff accounts created for receptionists
  • Restaurant page content accurate (if applicable)
Section 4

Daily Operations

การทำงานประจำวัน
  • Morning — check today's check-ins, prepare TM30 filings.
  • During the day — monitor new bookings, reply to LINE messages.
  • Evening — check tomorrow's arrivals, make sure rooms are ready.
  • Weekly — review analytics, check channel sync status.
Section 5

Getting Help

ขอความช่วยเหลือ
  • Help Center: sirina.northflow.no/help
  • Support: platform@northflow.no
  • LINE: Sirina support Official Account
  • In-platform: the “?” button in your dashboard top bar
Northflow Technologies AS · Sirina · sirina.northflow.no
Platform Guide · Sirina